Effective Date: June 1, 2025
At GadgetGrid, we want you to be fully satisfied with your purchase. If for any reason you are not, you may request a return within 3 days of receiving your order. Please read our full return policy below.
Return Eligibility
To be eligible for a return:
The return request must be made within 3 days of the delivery date
The item must be unused, in its original packaging, and in resellable condition
All original accessories, manuals, and components must be included
Non-Returnable Items
The following items are not eligible for return:
Opened or used electronics
Items damaged due to misuse or customer handling
Clearance or final sale items
Downloadable software or digital products
How to Request a Return
Email us at [email protected] within 3 days of receiving your item.
Include your order number, item name, and reason for the return.
We will provide return instructions and a return authorization (if applicable).
Note: Returns without prior authorization will not be accepted.
Return Shipping
Customers are responsible for the cost of return shipping unless the item is defective or we sent the wrong product.
We recommend using a trackable shipping service and keeping proof of postage.
Refunds
Once your return is received and inspected:
You will be notified of the approval or rejection of your refund.
If approved, a refund will be issued to your original payment method within 5–7 business days.
Shipping fees are non-refundable unless the return is due to our error.
📩 Questions?
If you have any questions or concerns about your order or the return process, don’t hesitate to contact us:
📧 Email: [email protected]
We purchase equipment in large quantities from our manufacturers at a discount, and are able to pass along those discounts to you. GadgetGrid is your one stop shop in Entertainment technology
Cameras
Computers
Recording Equipment
Smartphones
Smartwatches
Address: 755 W. Big Beaver Rd Ste 2020, Troy MI 48084
Phone: (800) 732-4020
Email: [email protected]